June 14, 2024

Pulse Bliss

most important health challenges

Mental Health & Addictions – Unity Health Toronto

We take a unique, interdisciplinary approach to addictions by integrating evidence-based addiction medicine and psychiatry principles into our treatment plans. Including addiction experts from family medicine, psychiatry, internal medicine and emergency medicine as well as registered nurses, addictions case workers, nurse practitioners and peer support specialists with lived addiction experience, our day-to-day clinical team treats addictions of all kinds.

As part of the program, we offer addictions groups to help individuals look at both mental health and substance use problems. The Addiction Team wants to engage with you even if you’re unsure of your goal or what your needs are, so please feel free to reach out at any time.

Central Access Phone Service

Central Access is a phone service that individuals can call to self-refer to Residential Withdrawal Management Services (WMS) within the City of Toronto. By calling this number, clients can speak to an addictions community case worker who will help complete the screening process and connect them to one of the five WMS locations in Toronto.


Monday-Sunday 8 a.m. – 11:30 p.m. (including holidays)

Coordinated Access to Addictions Services

Coordinated Access to Addictions Services is a central number that individuals, family members and community agencies can call for guidance and referrals to substance abuse support services within the City of Toronto. By calling this number, clients can speak to an addictions counselor who will help them find the appropriate level of care for their needs.

Monday to Friday, 9 a.m. to 4:30 p.m.

Day and Community Withdrawal Management Services

Unity Health Toronto, St. Michael’s site offers day and community withdrawal management services designed to promote wellness and recovery from substance use.

Our day withdrawal management service offers short-term group therapy for people who use substances. This program is currently offered online, Monday – Friday 8 a.m. – 4 p.m. via Zoom. Clients can register for this program through Coordinated Access: 1-855-505-5045

Our community withdrawal management services support clients who require short-term community case management, resourcing, and/or counselling. Clients who may be eligible for this time-limited case management service offered Monday – Friday, 8 a.m. – 4 p.m. are screened through our residential withdrawal management programs.

My Baby & Me (Perinatal & Addictions Clinic)

My Baby & Me is a drop-in prenatal clinic designed to support individuals using substances in pregnancy. The clinic is open every Monday afternoon, no appointment or referral needed, and individuals are able to see both an obstetrician and addictions medicine specialist in the same visit. Meals, transportation, and other instrumental supports, as well as social work and counselling, are also provided. The clinic also offers on the spot ultrasound screening, blood work, sexual health testing, and access to harm reduction care.

Our clinic embraces a trauma-informed and flexible approach. There is no age or catchment requirement to access services at the clinic.

Every Monday from 1-3:30 p.m.

61 Queen St E, 4th floor
Fax: 416-867-3742

For more information or to reach the clinic Social Worker directly, please contact Jasmine Saleh at: [email protected] / 437-288-8377.

Pathways Clinic

Pathways is an outpatient care clinic focused on assessment and care of people with co-occurring mental health and substance use disorders. Assessment and care is provided through a multi-disciplinary team comprising nursing, case management, peer support and psychiatrists. The clinic provides sub-specialty psychiatric care focused on identifying and diagnosing mental health disorders occurring in the context of substance use disorders. The clinic offers time limited individual and group supports for up to one year with the goal of mental health and addiction stability and referral to long term community care. Patients will be seen by referral by physicians or nurse practitioners only. Referrals from St. Michael’s RAAM must have had two RAAM visits and confirmed to be RAAM clinic patients.


  • To access this service a referral form must be completed by a physician and faxed to 416-864-5480.

St. Michael’s Hospital
17 Cardinal Carter South

Rapid Access to Addiction Medicine Clinic (RAAM)

The RAAM is an urgent care drop-in service for people with substance use disorder. We offer medications for withdrawal and alcohol craving (e.g. Naltrexone) or opiate agonist therapy (e.g. methadone or Suboxone). If you have already been started on methadone or Suboxone you will have to return to your original prescribing doctor.

17 CC Cardinal Carter Wing
Monday to Friday, 9 a.m. to 11 a.m.

Residential Withdrawal Management Services

Designed to promote wellness and recovery from substance use in a residential setting, Unity Health Toronto, St. Michael’s site offers three voluntary non-medical withdrawal management facilities that operate 24/7.

If you identify as male, you can attend these locations:

  • 135 Sherbourne Street, 3rd Floor
  • 16 Ossington Avenue

If you identify as female, you can attend this location:

Our team includes Human Services Counsellors, Community Case Workers, Registered Nurses, a Nurse Practitioner, and an Administrative Coordinator. We provide a robust withdrawal management service that is trauma informed and person-centered. Services we offer include:

  • Substance use assessment
  • Intoxication, withdrawal, and overdose monitoring and management
  • Crisis intervention and management
  • Counselling
  • Linkage to community resources
  • Health promotion
  • Goal setting
  • Treatment planning and support
  • Harm reduction education
    • Naloxone kits, safer injection and safer inhalation kits upon discharge
  • Psycho-educational groups

To access a non-medical Residential Withdrawal Management Service, please call Central Access: 1-866-366-9513